Battery manufacturer Dyness has officially opened its Australian office and warehouse in Burwood, Melbourne, bringing technical support, warranty handling and installer training together at one location.
The facility opened on 27 October and provides a local team to support installers fitting batteries under the federal Cheaper Home Batteries Program.
More than 500,000 batteries have been installed under the program since it began in July 2025, according to the Federal Government, with each system requiring commissioning, servicing and warranty support over its life.
From Burwood, Dyness operates an Australian technical support line, assesses and manages warranty claims locally, and trains installers in commissioning and fault-finding. The warehouse also supports supply for its Australian distribution partners. The company employs 12 staff locally.
“Installers want to know that when they call, someone in Australia picks up and helps them fix the problem. Every day our team demonstrates our dedication to the Australian market and our permanence here,” said Aaron Lee, General Manager of Dyness Australia.
“We have built a long-term foundation for Dyness Australia.”
“Australia was one of the first markets our home batteries entered, and it remains one of our most important,” said Aaron Liu, CEO of Dyness.
The Smart Energy Council CEO David McElrea, who spoke at the opening, said the rapid growth in home batteries was giving households more control over their energy.
“Half a million home batteries is an extraordinary milestone for Australia. Solar and batteries are helping families bring down their power bills and take greater control of their energy supply. This growth is also supporting Australian jobs and small businesses, while strengthening our energy independence,” said David McElrea
During the opening, Dyness also previewed two hybrid inverter ranges: the three-phase HT-A series and the single-phase Cygni HAS, both matched with the Dyness STACK100 Pro battery system.
According to Dyness, once the new products are listed by the Clean Energy Council (CEC), its offering will encompass inverters, batteries and monitoring software, allowing installers to source, commission and support a complete home system through one company.
Both inverter ranges are expected to become CEC-listed by the end of 2026 and will be on display at All Energy Australia, stand M135, at the Melbourne Convention and Exhibition Centre on 28 and 29 October.
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About Dyness: Founded in Suzhou, China, in 2017, Dyness has sold home batteries in Australia since 2018. The company reports that it has shipped more than one million energy storage units to over 100 countries and holds more than 240 patents.
NOTES:
• Photos: Free to use, credit “Supplied: Dyness”. Additional photos to be provided after the event.
• Interviews: Aaron Lee is available on 27 October and at All Energy Australia, Dyness stand at M135, on 28 and 29 October or via email or phone for comment thereafter.
• Media contact: Ben Andrews, Marketing Manager, Dyness Australia • E: ben.andrews@dyness-tech.com
• M: +61 485 759 691
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