Smart Consumer Working Group

Supporting the consumer energy market

The Smart Consumer Working Group focuses on the policies, regulations and market conditions shaping Australia’s consumer energy sector. Bringing together retailers, wholesalers, installers, and service providers, the group explores issues affecting consumer outcomes, compliance, industry standards and the growing role of distributed energy technologies. It provides members with a forum to share insights, identify emerging challenges and help shape advocacy priorities that support a strong and trusted consumer market.

Meet the chair

John Welch​

Western Australia State Manager

John was born and brought up in the North of Ireland. 
 
Before leaving the UK. John was the Regional Secretary of a major Teachers’ Union (the NASUWT).
 
John has an extensive background spanning trade unions, government, and the energy sector. He served as Secretary of a trade union in Western Australia for 15 years before moving into government as a Principal Policy Adviser on industrial relations to several WA State Ministers, including the then Energy Minister, over a period of nearly seven years.

During this time, John played a central role in the passage of the harmonised Work Health and Safety legislation and contributed significantly to the development and passage of the new Workers’ Compensation Act.

In recent years, John worked with Western Australia’s government-owned gentailer, Synergy, as Manager of Government Relations. This role not only built on his deep understanding of government and political processes but also provided a practical education in the complexities of the WA energy system.

John is deeply committed to equality and progressive social change. At the heart of his work is a focus on ensuring that the energy transition is inclusive and benefits all members of the community.

Members make our advocacy happen

Smart Stewardship

Chair: Darren Johannesen

Meeting Frequency: Every 12 Weeks

Sector Scope

  • Recyclers
  • PV Manufacturers
  • Product stewardship participants

Policy Scope

  • Stewardship policy
  • Recycling frameworks
  • Circular economy initiatives

Technology Scope

  • Solar
  • Batteries

Topics Scope

  • Recycling pathways
  • Product stewardship schemes
  • End-of-life management
  • Industry obligations
  • Sustainability initiatives

Smart Global

Chair: Robert Potter

Meeting Frequency: Every 12 Weeks

Sector Scope

  • Importers
  • Exporters
  • Investors
  • International projects

Policy Scope

  • International trade
  • Market entry
  • Export facilitation
  • Trade Tariff 

Technology Scope

  • Smart energy technologies
  • Climate technologies

Topics Scope

  • Renewable Energy Council Asia Pacific
  • Export opportunities
  • Trade missions
  • Global Climate
  • International partnerships
  • Investment opportunities

Smart Transport

Chair: Rhiannon Evans

Meeting Frequency: Every 12 Weeks

Sector Scope

  • Transport technology providers
  • Light and Heavy Electric Fleet operators
  • Charging infrastructure businesses

Policy Scope

  • EV policy
  • Charging infrastructure
  • Transport electrification
  • Network integration
  • Incentives 

Technology Scope

  • Electric vehicles
  • Charging infrastructure
  • Fleet technologies
  • Distribution Network

Topics Scope

  • Rapid Expansion
  • Interconnections
  • Regulations and Standards
  • V2X

Smart Manufacturing

Chair: Rod Scott

Meeting Frequency: Every 12 Weeks

Sector Scope

  • Local manufacturers
  • Technology developers
  • Component suppliers
  • Emerging technologies

Policy Scope

  • Supply Chain
  • R&D
  • Manufacturing Incentives
  • CEFC

Technology Scope

  • Solar
  • Storage
  • Electronics
  • Software
  • Critical materials

Topics Scope

  • Expanding local manufacturing
  • Export opportunities
  • Supply chains
  • Local content
  • Investment attraction
  • Industry capability

Smart Large-scale

Chair: Sohaib Mohammed

Meeting Frequency: Every 8 Weeks

Sector Scope

  • Large & utility scale developers
  • Asset owners
  • Investors
  • EPCs

Policy Scope

  • NEM Review
  • Capacity Investment Scheme
  • Planning Regulation

Technology Scope

  • Solar
  • Storage
  • Wind
  • Transmission

Topics Scope

  • Interconnection
  • Development
  • Financing
  • Energy Wholesaling
  • Planning Regulation

Smart Consumer

Chair: John Welch

Meeting Frequency: Every 8 Weeks

Sector Scope:

  • Installers
  • Retailers
  • Wholesales
  • Service providers

Policy Scope

  • Consumer Energy Resources (CER) Rebate programs
  • Accreditation
  • Local regulations

Technology Scope

  • Solar
  • Battery storage
  • Energy retail
  • Distributed network technologies

Topics Scope

  • Compliance obligations
  • Training and workforce issues
  • Regulations 
  • Consumer protection
  • Energy retail developments
  • Virtual Power Plants (VPP)
  • Industry best practice

Contact Thornton de Voy

Contact Yuan Fang

Contact Ivan Chelvathurai

Contact Nigel Morris

Contact Charlie Caruso

Contact Allen Edwards

Contact Darren Johannesen

Contact Jessica Hampshire