FAQS
Membership Account
How to share FAQ with a member?
Members can find their FAQs on the top right corner of their members dashboard.
Switch the ownership of your membership
You can change the primary account holder for your membership on the Membership tab inside the portal.
Allow a team member to manage your companies directory listing
When you set another team member as an account member they will be able to make changes to your Business listing from the Business Listing Tab in the members area of the portal.
How to login
In the header at the top of this page click the Members Login link. This will open the login page for the membership portal in a new tab and you can login there.
FOR EMAIL CHANGES OR PROBLEMS ACCESSING YOUR USER ACCOUNT:
Please call us on 1300 768 204 or email info@smartenergy.org.au and one of the team will be happy to assist in updating your user.
How to reset your password
Use the Members Login Link at the top of this page and click the forgotten password link.
FOR EMAIL CHANGES OR PROBLEMS ACCESSING YOUR USER ACCOUNT:
Please call us on 1300 768 204 or email info@smartenergy.org.au and one of the team will be happy to assist in updating your user.
Where can I find the Smart Energy Council logo?
You must have a current membership with the Smart Energy Council to access member benefits and resources.
The logo is available to Smart Energy Council members in the downloads section of the members portal.
Where can I find my members badge?
You must have a current membership with the Smart Energy Council to access member benefits and resources.
Your membership badge is available in the downloads section of the membership portal.
How to change your password
You can change your password by clicking on the Forgot Your Password link on the members portal login page.
Just click the Members Login link at the top right hand side of this page.
Allow a team member to manage your companies team
When you set another team member as an ‘Account Manager’ they will be able to invite new team members and remove members (and edit your companies directory listing).
This can be done from the Teams page inside the membership portal by Account Managers or the Primary Account Holder.
Submit a question to our Team
